Getting Started
How an online wellness visit works, step by step
What happens from the moment you start an online visit to the day your medication arrives, including what a licensed provider reviews.
Every Awesentials program starts with an online visit. Here is what to expect.
Step 1: choose a program
Read the program page, including what is included, the price and the safety information. Then select Start online visit.
Step 2: answer the health questionnaire
The questionnaire asks about your health history, medications, allergies and goals. It takes about 10 minutes on a phone or computer. Answer completely and honestly; the provider relies on it. In some states a brief phone or video visit is also required.
Step 3: a licensed provider reviews
A licensed provider through an independent clinical partner reviews your answers and decides whether the program is appropriate. The provider may ask follow-up questions in the patient portal. If treatment is not appropriate, no medication ships and you pay only the visit fee.
Step 4: the pharmacy prepares your medication
If approved, a licensed US compounding pharmacy prepares your medication for you as an individual patient and ships it in discreet packaging, with written instructions and tracking.
Step 5: ongoing support
Message your provider in the patient portal any time. Plans renew monthly or quarterly, and you can cancel before your next billing date.
Your privacy
Your visit and records stay on a HIPAA-secure clinical platform. Awesentials does not see your medical information.
Sources
- Why use telehealth? | Telehealth.HHS.gov, US Department of Health and Human Services
- Compounding and the FDA: Questions and Answers | FDA
This article is educational and does not diagnose conditions, establish eligibility for any medication, or replace care from a licensed provider. Compounded medications are not FDA-approved.
